18/12/2012 Leave a comment
What does local and social mean to mobile in tourism? Is the printed travel guide dead? How does roaming influence mobile travel apps? What are the requirements of the traveller of the future? Does every destination need a mobile website?
Those are just some question that were raised and discussed at the mTourismuscamp 2012 last week in Hannover, which was organized by Tourismuszukunft and TUI. With 54 registered attendees it was a rather small barcamp. However, the composition of participants was heterogeneous, although (creative and travel) agencies were in superior number.
As characteristic of a barcamp the sessions were defined and scheduled in the very morning of the event. The session topics varied from technical discussions about html5 and responsive webdesign over the concept of second screen to chances and challenges of Google Now and Passbook for tourism . The most frequented sessions focused the interdependance of Location Based Services and social networks, the usage of QR codes as well as gamification approaches in tourism.
Here are some of the main statements of the sessions:
- Travelling becomes constantly individualized because of usage of mobile technology
- Requirements of the users should be focused when developing a mobile strategy.
- Print is not dead despite digitalization of travel guides.
- Mobile travel apps should offer offline content.
- Roaming costs does not prevent from using mobile websites while travelling anymore, but network coverage.
- QR codes provide touch points between destination and user and help to transfer content offline to online.
Due to the superior number of agencies and academic participants mainly concepts and trends were talked about rather than practice examples analyzed. However, according to the feedback all attendees went home with a lot of inspiration and new ideas. I am looking forward to the next mTourismcamp in 2013!